Using the itac.technology Malwarebytes anti-malware scanner

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Why and when to use the Malwarebytes anti-malware scanner:

  • Whenever you suspect a potential security issue on your device
  • If your computer starts behaving weirdly
  • If you feel you may have clicked on something or opened something you shouldn’t have
  • We install Mawarebytes free on all workstations (macOS and Windows). In the case of Windows, this acts as a second line of defence behind Managed AV

Where to find it:

  1. On macOS:
    1. In Finder > Applications
    2. In the task bar, top right corner near the clock
  2. On Windows:
    1. By searching the start menu
    2. In the task bar, bottom right corner near the clock

Who has access:

  1. All team members

How to set it up:

  1. itac.technology set up Malwarebytes during the onboarding process. You will find it ready to go once we have had a session with you and your devices

How to use it:

  1. When you suspect something is not right, open the app and Start Scan
  2. Check the findings and report them to itac.technology
  3. Always report suspected security issues to itac.technology so they can be investigated. No matter how small, it must be taken seriously, even if it ends up being nothing of concern
  4. If Malwarebytes request you update to a paid license or start a trial, ignore or skip it to keep the free version activated