Partner resources

Using the itac.technology Ticket Portal

Why you’ll love using this platform: The fastest way to get a support ticket into the hands of our technicians Use templates to pre-fill required details for certain types of jobs Update tickets with notes, attachments etc Add new contacts and team members, update your contact details in our system Check work in progress and…

Using itac.technology’s Password Vault

Why you’ll love using this platform: Securely store your business credentials and efficiently share them with your team and with itac.technology Way more secure than the little black book or the spreadsheet on the desktop! Way more convenient as it is accessible from anywhere via the web and phone apps! You can control access to…

Using the itac.technology Password Vault web extension

Why you’ll love using this platform: Securely store your business credentials and efficiently share them with your team and with itac.technology Way more secure than the little black book or the spreadsheet on the desktop! Way more convenient as it is accessible from anywhere via the web and phone apps! You can control access to…

Using the itac.technology Remote Access, Monitoring and Take Control dashboard

Why you’ll love using this platform: Review the list of devices we monitor and manage for your business at any given time. Use Take Control to remote in to the the computer (like Teamviewer but better) or perform selected remote functions from within the dashboard. This is our alternative to Teamviewer so you get to…