Industry Solutions

Case studies for Accommodation Providers

Client - has a number of properties throughout Belongil and Byron Bay
Problem - they can’t be on location at every location all the time so required a way to monitor one of satellite properties for security and safety
Solution - ITAC installed high definition IP surveillance camera system on location, accessible remotely from owner’s iPhone

Client - runs a 200 bed dorm room accommodation property in central Byron Bay

Problem - the guests demand Internet connectivity more than they demand clean bedding and the wireless hotspot system combined with Byron’s dated Internet infrastructure wasn’t performing
Solution - ITAC overhauled the Unifi Wireless Hotspot system and upgraded then aggregated three ADSL2 Internet lines to manage the high demands of peak season resulting in a 99% network coverage and uptime for the property with guess complaints down to zero.

Client - has an established, high-end boutique accommodation in central Byron Bay

Problem - in the 14 plus years of ownership, they’ve never been able to provide consistent Internet connection to each guest room and receive constant complaints
Solution - within 1 hour, ITAC surveyed the premises, located existing wiring that could be repurposed to carry network data and installed dedicated access points to each room wired back to a central comms cabinet. As a random bonus, we also leveraged our local network of contacts and arranged a plumber to redo their guttering!

Client - has one of the busiest retail store operations in Byron Bay
Problem - high reliability requirements and reliance on all technology from Internet connection to point of sale hardware to cloud storage solutions to email, a local server, a web based POS platform and more
Solution - we formed a long term strategic partnership with service level agreement with this business to offer immediate, priority service becoming their one contact for all things tech, assisting them through a franchise change, new business establishment, change of all hardware and inventory management system and much more.

Client - runs a successful, busy offline business and also has a website to compliment the bricks and mortar store
Problem - being so busy with he day to day running of the business, the website maintenance and updates get neglected
Solution - we handle all website maintenance tasks on behalf of the client through a monthly website management agreement. Website is updated, secure and current whilst the client can get on with the more important aspects of running her business.

Client - has a large livestock and crop growing property
Problem - their main office is located in an Internet black spot, down a gully, yet requires fast, reliable Internet connection for day to day running on the business
Solution - use point-to-point wireless network to transmit a fixed wireless business NBN connection on a structure at a higher point down to the office.

Client - runs a busy agriculture business and owns grazing properties throughout a large geographical region
Problem - monitoring livestock and water levels on remote properties requires time, fuel and money to send a worker long distances for a simple task
Solution - using solar powered, 4G Internet connected, high-definition time lapse cameras, we allow the farmer to log in to a dashboard and remotely view all his grazing properties direct from his phone or computer in the comfort of the office.