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MFA gives the option to save a device for a number of days (max 60) so it doesn’t ask for validation constantly. Unfortunately,  it doesn’t request a renewal of the validation until a new file/folder is created locally and tries to sync. Note that until this moment it won’t download new data from the cloud storage…

Log into https://admin.google.com with an administrator account. Click on Users Click on Add new user. Fill in the details and click on Add New User Click on the new created user’s email to open the account properties In the account properties, scroll down to the bottom to the Licenses section and click on the arrow on the top right corner…

In the unfortunate event of a file or folder disappearing from OneDrive or Sharepoint, there are options to find them. First; you need to be logged in as a user with permission to the missing files/folders. Your account credentials are saved in Passportal. Once in OneDrive/Sharepoint, go to ‘My files’. The search bar is at…

This guide explains how to check a file in and out of Sharepoint via the One Drive Desktop app.   When a file is checked out, it has a padlock icon next to it’s sync icon in the Finder. Also, in the Sharepoint web interface it displays a small arrow to show checked out. It…

Find below the official user guides to configure and use enhanced security for Google and Microsoft accounts. We’ve also included a few itac.technology recommendations for each of these platforms. Please note that the general information and recommendations we have given can be applied to any two factor authorisation or enhanced security on most apps and…