Archive for May 2020
How to avoid the fake request phishing email scams and attacks
We’re seeing an increase in Phishing spam emails of late. For reasons outlined below, this type of message can be very difficult to automatically detect as spam so the best measures at this stage is education and vigilance for team members to avoid clicking on any links, supplying any info or responding to the request.…
Read MoreHow to check in and check out a file in Sharepoint via OneDrive Desktop app
This guide explains how to check a file in and out of Sharepoint via the One Drive Desktop app. When a file is checked out, it has a padlock icon next to it’s sync icon in the Finder. Also, in the Sharepoint web interface it displays a small arrow to show checked out. It…
Read MoreUsing the itac.technology Ticket Portal
Why you’ll love using this platform: The fastest way to get a support ticket into the hands of our technicians Use templates to pre-fill required details for certain types of jobs Update tickets with notes, attachments etc Add new contacts and team members, update your contact details in our system Check work in progress and…
Read MoreUsing itac.technology’s Password Vault
Why you’ll love using this platform: Securely store your business credentials and efficiently share them with your team and with itac.technology Way more secure than the little black book or the spreadsheet on the desktop! Way more convenient as it is accessible from anywhere via the web and phone apps! You can control access to…
Read MoreUsing the itac.technology Password Vault web extension
Why you’ll love using this platform: Securely store your business credentials and efficiently share them with your team and with itac.technology Way more secure than the little black book or the spreadsheet on the desktop! Way more convenient as it is accessible from anywhere via the web and phone apps! You can control access to…
Read MoreUsing the itac.technology Remote Access, Monitoring and Take Control dashboard
Why you’ll love using this platform: Review the list of devices we monitor and manage for your business at any given time. Use Take Control to remote in to the the computer (like Teamviewer but better) or perform selected remote functions from within the dashboard. This is our alternative to Teamviewer so you get to…
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